Support

Help with your prompt library and AI connections.

Contact AI Prompt Genius

Email aipromptgenius@gmail.com for account, Pro license, privacy, or connection help. Include the error message, your browser, and what you were trying to do. Never send passwords, access tokens, or private prompt content.

For a reproducible bug, you can also open a GitHub issue. Issues are public: keep account details and private content out of them.

Connect your AI assistant

Open AI Prompt Genius, sign in, activate your Pro license if needed, and sync your library.
Open your assistant’s integration settings and add a remote MCP server with the address below. Choose OAuth when asked.
Sign in to the same AI Prompt Genius account and choose the read, edit, and delete permissions you want to grant.

MCP server address

The connection requires AI Prompt Genius Pro and cloud sync. A ChatGPT subscription does not include AI Prompt Genius Pro. Manual connection availability depends on your AI assistant. The OpenAI directory listing is not yet published.

Common questions

My prompts are missing or out of date

The connection can access only the cloud library of the account you authorized. Open Account → AI connections and choose Sync library now. Check that the extension and the assistant use the same AI Prompt Genius account.

I have Pro, but the connection says I need to upgrade

Activate your Pro license in AI Prompt Genius, then sync your library to refresh your account status. Legacy Pro licenses remain supported. Contact support if access is still unavailable.

How do I disconnect an assistant?

Open Account → AI connections and choose Disconnect all AI clients. This revokes access for all connected assistants without deleting your prompts. You can reconnect later and choose permissions again.

Can an assistant delete my prompts?

Only if you grant delete permission. Review the affected prompts and folders before approving deletion. Export a backup before large changes. Removing a connection does not undo changes already made.

A request was blocked or failed

Check your connection, sign-in, Pro status, and granted permissions. If your library changed during an operation, refresh it before trying again. If you reach a usage limit, follow the reset time shown by the assistant.

How do I export or delete my data?

Export prompts from Settings → Import / Export. Account deletion is available in Manage account. Local extension data is separate from cloud data; clear it separately if you want to remove it from your device.